Privacy Policy

Last updated: 8 October 2026

At MEON Software we care about the security of your personal data. This Privacy Policy explains which personal data we process, for what purposes and on which legal grounds when you visit www.meonsoftware.com or contact us, in line with the Turkish Personal Data Protection Law No. 6698 ("KVKK"), and serves as our privacy notice.

1. Data Controller

Name: MEON Software
Address: Istanbul, Türkiye
Email: meon@meonsoftware.com
Website: www.meonsoftware.com

2. Personal Data We Process

We only process data you send us and data needed for the site to work:

Contact form: full name, email address, phone number (optional), company name (optional), the service you are interested in, your message, your consent and the language you used.
Newsletter: your email address, language preference, the status of your subscription and its confirmation and unsubscribe dates. Sign-up is double opt-in: when you submit the form we send a confirmation link to your email address, and your subscription only starts when you confirm through that link.
Security records: to prevent abuse of forms, your IP address is stored only as a one-way hashed value; the plain IP address is not stored.
Usage data: only if you consent to analytics cookies, Google Analytics collects data such as pages visited, device and browser information, with IP anonymisation.

3. Purposes and Legal Grounds

Responding to your requests and providing offers and information: directly related to entering into a contract (KVKK Art. 5/2-c) and the consent you give in the form.
Sending the newsletter: the explicit consent you give through the confirmation link (KVKK Art. 5/1). Every newsletter email contains an unsubscribe link, which you can use to withdraw your consent at any time.
Protecting the site against spam and abuse: our legitimate interest (KVKK Art. 5/2-f).
Measuring and improving how the site is used: your explicit consent to analytics cookies (KVKK Art. 5/1).
Fulfilling legal obligations: where required by law (KVKK Art. 5/2-a and 5/2-ç).

4. Transfers of Personal Data

We do not sell your personal data or share it with third parties for marketing. Data is shared only with the following providers, to the extent the service requires:

Hosting: the website and database are hosted on servers in Türkiye.
Email service: form notifications, automatic replies and newsletter confirmation emails are sent through our email provider (Hostinger), whose servers may be located abroad.
Google LLC: only if you consent to analytics cookies, usage data is transferred abroad as part of Google Analytics.
Authorised public authorities: when legally required, to the extent provided by law.

Transfers abroad are carried out in accordance with Article 9 of the KVKK.

5. Cookies

We use only cookies that are strictly necessary for the site to work and, with your consent, analytics cookies. We do not use marketing or advertising cookies. See our Cookie Policy for details; you can change your choice at any time via the "Cookie preferences" link at the bottom of the page.

6. Retention Periods

Contact form records: up to 2 years after your request is closed.
Newsletter subscription: for as long as you remain subscribed. Unconfirmed new sign-ups are deleted after 7 days. When you unsubscribe, your email address is kept marked as "unsubscribed" as a record that you withdrew your consent; you can ask for it to be deleted as described in section 8. If you sign up again after unsubscribing but do not confirm, this unsubscribe record is kept.
Google Analytics data: up to 14 months.
Database backups: up to 14 days.
Records kept under legal obligations: for the period required by the applicable law.

When the period ends, data is deleted, destroyed or anonymised.

7. Your Rights under the KVKK

Under Article 11 of the KVKK, you have the right to:

learn whether your personal data is processed;
request information about the processing;
learn the purpose of the processing and whether data is used accordingly;
know the third parties in Türkiye or abroad to whom data is transferred;
request correction of incomplete or inaccurate data;
request deletion or destruction of data under the conditions of Article 7 of the KVKK;
request that corrections, deletions and destructions are notified to third parties to whom data was transferred;
object to a result against you arising solely from automated analysis;
claim compensation for damage caused by unlawful processing.

8. How to Apply

You can send requests about your rights to meon@meonsoftware.com together with information that allows us to verify your identity. Requests are concluded free of charge as soon as possible and within 30 days at the latest, depending on their nature.

9. Changes to This Policy

We may update this policy to reflect changes in legislation or in our processing activities. The current version is always published on this page, and the date above is updated for significant changes.

10. Contact

For questions about this policy, contact us at meon@meonsoftware.com.

2. Personal Data We Process

We only process data you send us and data needed for the site to work:

Contact form: full name, email address, phone number (optional), company name (optional), the service you are interested in, your message, your consent and the language you used.

Newsletter: your email address, language preference, the status of your subscription and its confirmation and unsubscribe dates. Sign-up is double opt-in: when you submit the form we send a confirmation link to your email address, and your subscription only starts when you confirm through that link.

Security records: to prevent abuse of forms, your IP address is stored only as a one-way hashed value; the plain IP address is not stored.

Usage data: only if you consent to analytics cookies, Google Analytics collects data such as pages visited, device and browser information, with IP anonymisation.

3. Purposes and Legal Grounds

Responding to your requests and providing offers and information: directly related to entering into a contract (KVKK Art. 5/2-c) and the consent you give in the form.

Sending the newsletter: the explicit consent you give through the confirmation link (KVKK Art. 5/1). Every newsletter email contains an unsubscribe link, which you can use to withdraw your consent at any time.

Protecting the site against spam and abuse: our legitimate interest (KVKK Art. 5/2-f).

Measuring and improving how the site is used: your explicit consent to analytics cookies (KVKK Art. 5/1).

Fulfilling legal obligations: where required by law (KVKK Art. 5/2-a and 5/2-ç).

4. Transfers of Personal Data

We do not sell your personal data or share it with third parties for marketing. Data is shared only with the following providers, to the extent the service requires:

Hosting: the website and database are hosted on servers in Türkiye.

Email service: form notifications, automatic replies and newsletter confirmation emails are sent through our email provider (Hostinger), whose servers may be located abroad.

Google LLC: only if you consent to analytics cookies, usage data is transferred abroad as part of Google Analytics.

Authorised public authorities: when legally required, to the extent provided by law.

Transfers abroad are carried out in accordance with Article 9 of the KVKK.

6. Retention Periods

Contact form records: up to 2 years after your request is closed.

Newsletter subscription: for as long as you remain subscribed. Unconfirmed new sign-ups are deleted after 7 days. When you unsubscribe, your email address is kept marked as "unsubscribed" as a record that you withdrew your consent; you can ask for it to be deleted as described in section 8. If you sign up again after unsubscribing but do not confirm, this unsubscribe record is kept.

Google Analytics data: up to 14 months.

Database backups: up to 14 days.

Records kept under legal obligations: for the period required by the applicable law.

When the period ends, data is deleted, destroyed or anonymised.

7. Your Rights under the KVKK

Under Article 11 of the KVKK, you have the right to:

learn whether your personal data is processed;

request information about the processing;

learn the purpose of the processing and whether data is used accordingly;

know the third parties in Türkiye or abroad to whom data is transferred;

request correction of incomplete or inaccurate data;

request deletion or destruction of data under the conditions of Article 7 of the KVKK;

request that corrections, deletions and destructions are notified to third parties to whom data was transferred;

object to a result against you arising solely from automated analysis;

claim compensation for damage caused by unlawful processing.